Last updated: June 8, 2025
This Privacy Policy describes how AINova Technology Inc. ("AINova," "we," "us," or "our") collects, uses, and discloses your information when you use our website, products, and services.
Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our services, and information we obtain from third-party sources.
Information You Provide
- Contact information (name, email address, phone number)
- Business information (company name, job title)
- Account credentials (username, password)
- Feedback and correspondence (survey responses, customer support)
- Transaction information (purchase history, billing details)
Information Collected Automatically
- Usage information (features accessed, interactions)
- Device information (IP address, browser type, operating system)
- Log data (pages visited, time spent on site)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Sending you technical notices, updates, and support messages
- Responding to your comments and questions
- Personalizing your experience
- Monitoring and analyzing trends, usage, and activities
- Marketing and promoting our products and services
- Detecting, investigating, and preventing fraudulent or illegal activities
Sharing of Information
We may share your information in the following situations:
- With vendors, consultants, and service providers who need access to such information to perform work on our behalf
- In response to a request for information if we believe disclosure is in accordance with applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of AINova or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Accessing, correcting, or deleting your personal information
- Withdrawing your consent for data processing
- Requesting restrictions on processing your data
- Data portability
- Lodging a complaint with a supervisory authority
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information of a child under 13, we will delete such information from our files as soon as possible.
Changes to This Privacy Policy
We may modify this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our services, or as otherwise required by applicable law.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: admin@ainovatech.ca
Address: Vancouver, BC, Canada
Last updated: June 8, 2025
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